News & Blog
Your latest Navien news resource.
Find out the latest news and information below, containing all things Navien and much more.

Beyond gas boilers: What installers need to know about the future of heating
Heat pumps are growing. Gas boilers aren’t disappearing overnight. So what does the future of heating actually look like? This guide cuts through the headlines to explain what UK installers need to know about changing regulations, low-carbon heating technologies and how to stay ahead as the industry continues to evolve.
A decade of growth: Barrie Wilson and 10 years at Navien UK
As we celebrate Barrie’s 10th anniversary, we look back through the career of Barrie Wilson, whose journey has mirrored the company’s own. From launching innovative products and hosting installer events at Old Trafford to leading factory tours across South Korea and the United States, discover how one person’s relationships and dedication have helped shape a…

Flexibility built in: One boiler, two fuels
Every installer has felt the frustration of turning up to a job and realising something isn’t quite right. Whether it’s the wrong unit, the wrong fuel type, or a last-minute change that means another trip back to the merchant, not only do these situations cost time; they eat into margins and disrupt already packed schedules.…

Retrofitting Water Heaters brings smooth operation to a busy Dairy Farm
On the east coast of Northern Ireland, the scenic 20-mile-long coastal strip of County Down is home to Carrowcroft Holsteins, a family-owned dairy farm of 250 cows run by Geoffrey and Suzanne Patton, along with their three sons. Due to the heavy workload and harsh environment, as on many farms, Carrowcroft Holsteins experienced issues with…

Decarbonising rural heating: Navien’s heat pump retrofit on a working farm
Located in the heart of the Cotswolds, this working farm offers more than meets the eye. In the perfect location for exploring the natural beauty of the Cotswold countryside, the farm doubles as a holiday let with five Airbnb properties available to book. With guests staying throughout the year, keeping each property warm and comfortable…

Why tankless water heating systems are gaining momentumin commercial buildings
In many hotels, civic buildings, leisure centres, and catering venues across the UK, existing hot water systems can begin to show their age – not only in energy consumption and maintenance requirements, but also in space efficiency and long-term resilience. As a result, forward-looking customers are reviewing alternative approaches alongside more traditional systems, presenting a…

Why is summer the ideal time to discuss boiler replacement with customers
Summer is the perfect time to discuss boiler replacement. With lower heating demand, customers can plan ahead, avoid winter breakdowns, and choose a more efficient heating solution without the pressure of an emergency installation.
Navien UK returns to prime position at InstallerShow 2026
Navien UK will return to InstallerSHOW 2026 to showcase its full portfolio of heating and renewable solutions, including the launch of the new NAW3000 wiring centre for the PEM750 heat pump system.
Navien NCB300 dual-fuel combi boiler: Flexibility built in
In an unpredictable energy landscape, installers need more than just reliable boilers, they need flexibility. Discover how dual-fuel combi boilers like the Navien NCB300 help reduce delays, simplify installations and keep projects moving.
What an installer needs to know about registering a warranty
This guide explains what installers need to know about registering a boiler warranty correctly, from key deadlines and required information to common mistakes and ongoing servicing responsibilities. Learn how proper warranty registration protects the homeowner, supports your reputation, and helps maximise the value of every Navien installation.
How long do boilers last in the UK? Signs it’s time to replace yours
Most boilers in the UK last around 10–15 years, but lifespan depends heavily on installation quality, servicing, and system conditions. This guide helps installers identify the signs of boiler decline, advise customers on when to repair or replace, and explain how warranties, maintenance, and proactive servicing can extend long-term performance.
Should you service your boiler after the heating season? What UK homeowners need to know
Winter places heavy demand on every boiler, but the real impact often shows afterwards. From an installer’s perspective, post-heating season servicing is the ideal time to identify hidden issues, improve efficiency and support customers proactively. This guide outlines how to approach the conversation, what to look for, and how to turn routine maintenance into long-term…



