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Why Navien Smart Boiler Controls

January 18th 2024

Advice

In an era of rapid advancements in smart technology, the home heating industry is no outlier. The rise of smart boiler controls has not only helped homeowners change the way that they interact with their boilers but has also helped merchants and installers comply with legislation around energy efficiency ratings.

Navien’s range of smart boiler controls, including the Smart Plus Controller and the Smart Plus ON AI Controller, represents a leap forward in home heating technology, offering a seamless integration of intelligent features, designed to simplify and optimise heating.

How do Navien’s smart boiler controllers work?

Both of our smart boiler controllers utilise innovative technology that maintains optimum performance, improves reliability, and gives homeowners more control – with subtle differences.

Smart Plus Controller

Navien’s Smart Plus system uses 2-way communication between the wireless communication module (BCM-40RW), and the Navien Smart Plus controller (NRC-10R), operating on an 868 MHz radio frequency (RF) band to control the heating system.

The devices are already paired during an RF pairing procedure so there’s no additional pairing procedure needed to use the devices. They can be installed in all Navien gas combi boilers, system boilers, and oil boilers.

The Smart Plus Controller features the latest in heating technology innovation, including; Smart Forecast, Geofencing and 3-Zone Ready capabilities.

Smart Forecast

Do your customers ever complain about long wait times for their boiler to heat their home? Our Smart Forecasting system is powered by OpenWeatherMap which analyses the weather in the local area to dynamically adapt their homes heating to follow suit and keep them comfortable.

Geofencing

Homeowners can now set a perimeter up to 5km around their home which allows them to switch their boiler on or off, ready for arrival, through their smartphone. This revolutionary technology is just another way in how Navien are providing next-gen heating solutions for our customers.

3-Zone Ready

Navien boilers can be connected to the Smart Plus Controller to give homeowners the power to control up to 3-Zones in their home, all from one central hub with an easy-to-use interface.

Smart Plus ON AI Controller

The Smart Plus ON AI Controller works the same way as the Smart Plus Controller, but with the added power of Navien’s ON AI technology, and is specifically designed to work seamlessly with the NCB ON range, including the NCB500 ON and the NCB700 ON Combi Crossovers.

ON AI technology is our innovative artificial intelligence that offers users features like Smart Diagnostics, ‘HEMS’ to show your usage reports and ‘FOTA’ – All with smartphone compatibility within the ON AI app.

Smart Diagnostics

Smart Diagnosis allows you to check your boiler’s overall operational health at the touch of a button. With this functionality, you can spot potential issues before they fully arise, reducing the risk of you being left without heating.

HEMS (Home Energy Management System)

HEMS is an energy usage report that helps people keep a closer eye on their monthly usage, giving them a deeper insight on their spending to help curb rising energy bills.

FOTA (Firmware Over The Air)

With FOTA, homeowners can update their firmware, wirelessly and easily. FOTA is only available on the Smart Plus ON AI app, with an easy-to-use interface.

Why should you install a Navien Smart Controller?

Whether it’s improving ErP (energy efficiency) ratings or giving homeowners more control over their heating system – the numerous benefits of Navien’s smart controllers make them an integral part of heating systems.

Improved energy efficiency ratings

Navien boilers can achieve an A+ ErP rating when a smart controller is installed. With the ErP directive  making it mandatory for boilers to have a high efficiency rating to be sold, it’s easier to comply with a smart controller in use.

Save on boiler maintenance and running costs

The smart diagnostics feature of the Smart Plus ON AI controller will identify potential issues in your customer’s boiler before they even fully arise, resulting in fewer costs associated with callouts for servicing and fixes.

Multi-Zone control

Give your customers more independence and control over their heating system – multi-zone controls allow homeowners to heat specific rooms in their house instead of wasting energy on areas of the home that aren’t being used.

Navien Smart Boiler Controller FAQs

Find some frequently asked questions about our smart boiler controller range below.

My customer doesn’t have a Navien boiler, can I install a Smart Plus or Smart Plus ON AI Controller?

No, the Navien Smart Plus Controller and Smart Plus ON AI Controllers are only compatible with Navien boilers.

What happens with the data stored by Navien Smart Controllers?

All data is safely stored, meaning that nothing is shared with third parties and security risks are minimised.

How many boilers can I connect a Navien smart boiler controller to?

Each Smart Controller can be connected to one Navien boiler at a time.

Are Navien smart boiler controllers easy to use?

Every Navien Smart Controller is intuitive and easy to use, with a written manual included to solve any unanswered queries.

For more information, get in touch today.

 

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