Support

Whether you need to book a service, troubleshoot an issue, or find a local Navien installer, we’re here to help. Homeowners, heating engineers and merchants can all benefit from Navien’s renowned expertise, thanks to the company’s in house expertise and nationwide technical engineers. This is in addition to a fleet of service agents who are able to attend to customers in need within 48 hours.

Select from one of the support options below or visit the Contact page to speak to a member of our Support Team.

Customer Service opening hours, excluding Bank Holidays are:
08:00-18:00 Monday to Friday & 08:00 – 14:00 Saturday.