
As the temperature drops outside, we’ve created the above guide on dealing with a frozen condensate pipe.
Installers can download the official HHIC guidance here.
Industry guidance for homeowners is also available here.

Norway leads Europe in heat pump adoption, whilst the UK currently ranks last for sales in the heat pump market, according to recent European market data. At Navien UK, we believe there are important lessons to help accelerate the transition to renewable heating solutions and build a more energy-efficient future. Norway’s Heat Pump Leadership: A…
Our Navien UK Call Centre will be operating revised hours throughout the festive period to ensure we continue to support our customers during this busy time of year. While our team will still be on hand to help with your enquiries, availability will differ from our standard schedule. Please note that these adjusted hours apply…

As UK homes continue to evolve, so do your customers’ expectations for comfort, efficiency and convenience – especially when it comes to hot water. In this article, Graham Parkes, Commercial Director at Navien UK, explores how installers can meet rising hot water demands in modern homes – and why next-generation combis may be the key.…