Northern Trainer – North UK

Application Availability: 12/06/2026 - 31/07/2026

To deliver high-quality technical training across the North of the UK, supporting customers, service engineers, and internal teams. The role will ensure consistent knowledge transfer aligned with Navien’s product range, supporting business growth, customer satisfaction, and brand reputation.

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DETAILS:

Job Type: Full Time, Field-Based.
Department : Technical Services
Salary range: Competitive.
Experience: Mid
Education: Specified Below
Job Location: United Kingdom

Job Expectations:

Essential Requirements :

· NVQ Level 3 / City & Guilds or equivalent in relevant discipline

· Domestic ACS Core Units

· Unvented Hot Water (G3) certification

· Strong communication and presentation skills

· Proven ability to deliver training or technical instruction

· Experience within the heating or HVAC industry

· Knowledge of heat pump technology (practical or theoretical)

· Full UK driving licence

· Willingness to travel extensively across the UK & Ireland, including overnight stays

Desirable Requirements :

· F-Gas qualification

· TAQA/A1 Assessor Award (or equivalent)

· TAQA/V1 Internal Verifier Award (or equivalent)

· Formal training or L&D qualification (e.g. C&G 7300, 6318)

· Previous experience in a structured training or vocational learning environment

Key Competencies :

· Effective communication and presentation skills

· Strong organisational and time management ability

· Self-motivated with the ability to work independently

· Adaptability and flexibility

· Customer-focused approach

· Technical aptitude and continuous learning mindset

Working Conditions :

· Travel across Northern UK & possibly Ireland required

· Some overnight stays away from home

· Combination of training centre, on-site, and remote delivery environments

Benefits :

· 22 days annual leave + bank holidays (increasing with service up to 28 days)

· Company vehicle (training van) with private use

· Company tools and IT equipment (laptop & mobile)

· Company uniform

· Private healthcare (after 2 years’ service)

· Employee benefits/reward scheme

Key Relationships :

· Commercial Director

· Sales Director

· Product Development Team

· Regional Sales Managers

· Service & Technical Support Teams

· External Customers and Installers

· Training Partners and Centres

Key Responsibilities:

Deliver technical training on Navien products to external customers, service partners, and internal employees

Support and lead training for new product introductions in line with the company’s development roadmap

Act as a brand ambassador, promoting Navien’s products and technical advantages

Collaborate with Product Development to ensure accurate and up-to-date technical content is delivered

Maintain effective communication with regional sales managers and wider commercial teams

Support national and regional sales events, exhibitions, and customer engagement activities

Build and maintain relationships with training centres and third-party training providers, ensuring consistent standards

Deliver training through both face-to-face and remote platforms

Provide feedback from training sessions and field interactions to support continuous improvement

Ensure all training materials and delivery methods remain current and aligned with company standards