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Navien headquarters

Why Navien?

More than a boiler. A manufacturer that backs you and is always switched ON

Navien combines 45+ years of experience and innovative heating technology with straightforward installation, dedicated technical support, training, strong warranties and installer rewards.

 
Our Boilers

Why installers choose Navien

Innovative products

Technology designed to solve real heating and hot-water challenges.

Easy installation

Products, manuals and technical resources designed with installers in mind.

Expert support

Access technical engineers when you need advice. 

Training

Develop your Navien product knowledge through dedicated installer training.

Rewards

Earn Choice Plus points on eligible registered boilers. 

Navien technologies are engineered to address these challenges through improved water delivery, intelligent heating management and integrated system performance.

Heating technology built around real customer needs

Customers increasingly expect strong hot-water performance, smarter controls and heating from an all-purpose system. Navien technology gives installers more options when specifying a solution. 

NCB ON technology.

Hot water prioritisation inside the boiler for rapid delivery and stable temperatures across multiple outlets

Find out more

ON AI

Smart heating control that adapts to weather, usage and lifestyle to improve comfort and efficiency

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NaviCirc Navien boiler technology

NaviCirc

NaviCirc Navien boiler technology

Preheated water recirculation through pipework to reduce waiting time and minimise waste.

Find out more

Designed with installers in mind

Navien products are designed to make installation, commissioning and ongoing maintenance as straightforward as possible.

Manuals & Brochures

Installation and technical documentation is available on our website to help you find the information you need.

Installers App

Register to keep track of installations from one place.

Support before, during and after installation

Availability excluding bank holidays:

Monday–Friday: 08:00–18:00
Saturday: 08:00–14:00
 
Installers nationwide can benefit from our in-house team of technical engineers who are available on the phone to answer any burning questions. On top of that, our Navien Installer App is designed to help installers track installations and learn more about the products.
 
We also offer one-day training sessions for installers, designed to keep your skillsets sharp and get you up to date with all of our recent technological innovations and product developments. Email training@navienuk.com for the latest dates available.
 
We also attend industry events throughout the year and also bring the NaviVan to your local Navien stockist, so you can ask our experts your questions.
Navien team

Get rewarded for installing Navien 

Navien Choice Plus gets you straight to the points.

Earn rewards when eligible Navien oil and gas boilers are registered through the Navien Installer App.

Whether you redeem your points straight away or save them for something bigger, every qualifying installation can take you closer to your next reward.

Bank them or redeem them. It’s your choice.

Choice Plus

Training and events

We host regular one-day installer training sessions to give you the opportunity to get hands-on with Navien products, understand the latest technology and build confidence in installation and commissioning.

Upcoming events
Navien team at installer show

Quality you can install with confidence

Quality first: Every Navien boiler undergoes a two-stage testing process involving both a highly advanced robot as well as a manual check from Navien operatives before leaving the factory.

45+

years of heating innovation

55

automated quality checks per second

250

additional checks during operational testing

2M

units produced annually at Navien’s South Korean facility
12 year warranty

12 Year Warranty

All Navien boilers are engineered for long term high performance. If a boiler is serviced regularly and breaks down within the warranty period, it’s our responsibility to repair or replace it. So all of our boilers come with a hassle-free guarantee of up to 12 years, which includes the repair and ongoing support of your product.

Ready to get more from Navien?